F.A.Q.

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FREQUENTLY ASKED QUESTIONS

Pay with PayPal

MyNextGifts uses Paypal, the worlds largest payment processor of online purchases. Paypal’s world famous security makes sure your purchases are safe and protected. By using Paypal as our payment processor you can rest assured that your information is secure!  

Pay With a Credit Card

Don’t worry, Paypal accept Visa and MasterCard credit or debit cards. When you will be redirect to PayPal Click on Pay with debit or credit card on the PayPal page. No Account Needed!

 

How to order different names and photos

1. Set the first one and click "add to cart"

2.Back to the product page and set the second one and click "add to cart"

How much is shipping?

This depends on the product ordered, the total weight, and where we're shipping to. 

How do I track my package?

You'll receive a shipping confirmation email with tracking link when your order has been shipped. You can also reach us any time through our customer support desk at support@mynextgifts.com  or Click Here 


How long does it take for an order to arrive?

Most of our products are custom made. It typically takes only a few days to get your product printed and shipped out. Our estimated delivery time is 2-3 weeks. 

I made a mistake on my order ... can I change it?

If this happens to you, just email us at support@mynextgifts.com as soon as you can and we might be able care of it. However, we can't make any promises. All of our items are printed on demand so we start as quickly as we can after you order and it ships out as soon as it's finished.

What do I do if I received the wrong item or its defective?

If this happens, we are truly sorry. Please email us at support@mynextgifts.com and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right item. We will send you a new item and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!