Collection: FAQ

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FREQUENTLY ASKED QUESTIONS

Pay with PayPal

MyNextGifts uses Paypal, the worlds largest payment processor of online purchases. Paypal’s world famous security makes sure your purchases are safe and protected. By using Paypal as our payment processor you can rest assured that your information is secure!  

Pay With a Credit Card

1. On cart click "Checkout".

2. Fill in your shipping information and click "complete order"

3. You will be redirected to PayPal to complete your purchase securely.

4. On PayPal page click "Pay with Credit Card" as shown in the picture below.

 

No PayPal account needed.

if this button is not showing in your end please contact us at support@mynextgifts.com

 

 

How To Order Different Items from store?

** You can order different items and designs in one order **

  1. Design the first one , choose quantity and add to cart
  2. Back to any product page and repeat the process!

How much is shipping?

This depends on the product ordered, the total quantity and where we're shipping to. 

How do I track my package?

You'll receive a shipping confirmation email with tracking link when your order has been shipped. You can also reach us any time through our customer support desk at support@mynextgifts.com 


How long does it take for an order to arrive?

Most of our products are custom made. It typically takes only a few days to produce it and shipped out. Our estimated delivery time is 2-3 weeks. 

I made a mistake on my order ... can I change it?

If this happens to you, just email us at support@mynextgifts.com as soon as you can and we might be able care of it. However, we can't make any promises. All of our items are printed on demand so we start as quickly as we can after you order and it ships out as soon as it's finished.

What do I do if I received the wrong item or its defective?

If this happens, we are truly sorry. Please email us at support@mynextgifts.com and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right item. We will send you a new item and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!

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